Terms of service

The terms, in plain words.

Last updated: 4 September 2026

What these terms cover

The DigiBiz services are provided by K2026670041 (Pty) Ltd t/a DigiBiz, a company registered in South Africa under CIPC number 2026/670041/07. These terms cover the service you use: the Impande WhatsApp service, the Travel and Beyond WhatsApp service, or any other DigiBiz digital service. The service sections below set out what is specific to each one. The general terms at the end apply to all of them.

Impande, the WhatsApp reflection service

What Impande is

Impande is an AI cultural companion for traditional-wisdom reflection. It sends you a daily prophecy, or reading, on WhatsApp in the language you choose. The companion is AI; no human provides the readings. Impande is not a traditional health practitioner. It is not registered with the Traditional Health Practitioners Council. It does not diagnose, treat or prevent any physical or mental condition, and no person on the other end is a sangoma.

Guidance, not prediction

Readings are reflective prompts, not predictions or guarantees. The daily prophecy is a reflection to carry through your day. It is not a forecast of events, and it is not advice about your health, your money or the law. If you need advice in any of those areas, ask a qualified person.

The claims made on this page have not been scientifically proven. The advertised outcomes claimed are not guaranteed.

Price

The service starts at R30 a month. The bigger tiers cost R99 and R249 a month. Prices include VAT. The tier you pick is the price you pay. There is no surprise billing.

Subscription and delivery

You sign up by messaging the Impande WhatsApp number and answering a few short questions: your language, your tier, and the time you want your prophecy. Your first prophecy arrives the next morning at the time you chose. You can pause or cancel any month, with no notice period. When you cancel, delivery stops at the end of your current month.

Travel and Beyond, the WhatsApp travel service

What Travel and Beyond is

Travel and Beyond is the DigiBiz travel service, delivered over WhatsApp by human travel advisors. We arrange flights, hotels, holiday packages, corporate travel, visas and travel insurance. A named consultant handles your booking from the first enquiry until you are home.

Quotes and bookings

Tell us where you are going. We send one quote with everything in it, and nothing hidden. We book only after you confirm the quote. Where a provider changes its price before we book, we tell you before you commit. The price you confirm is the price you pay, plus our fee where one applies, and both are in the quote.

Provider terms

Flights, hotels and the other services are supplied by their own providers, under each provider's terms. We act as your booking agent. Check the provider's conditions for changes, cancellations and baggage before you travel. You are responsible for the accuracy of the details you give us, and for holding the right documents, such as a valid passport and any required visa.

Cancellation and refunds

The airline, hotel or insurer sets the cancellation and refund terms for its own part of the booking. Where the Consumer Protection Act applies to our service, your statutory rights stand.

Your responsibilities

Use the services lawfully. Do not use them to harm others, to impersonate anyone, or to seek medical, financial or legal advice from Impande. Give us the traveller's details exactly as they appear on the passport or ID. You are responsible for the messages you send and the details you give.

No guarantees

We do not guarantee a specific outcome from the Impande readings. We do not guarantee any service will run without interruption, though we work to keep them running. We do not control the travel providers: a flight can be delayed, and a hotel can overbook. We help you rebook when that happens.

Limitation of liability

To the extent the law allows, DigiBiz's total liability to you, for any claim connected to a service, is limited to the fees you paid us in the twelve months before the claim. Neither side is liable for indirect or consequential loss, such as lost income or lost data. For travel bookings we act as the booking agent; the liability of the airline, hotel or other provider is governed by its own terms and the law. Nothing in these terms limits liability that the law does not allow us to limit.

Refunds and cooling-off

Under the Consumer Protection Act you may cancel within five business days after direct marketing, which is the cooling-off period. Where the law provides, you are entitled to a refund. If you believe you were overcharged, or a service was not delivered, tell us first and we will put it right or refund you.

Changes

We may update these terms. When we do, we post the new terms on this page, and where the change is material, we tell you through the channel you used before it takes effect.

Governing law

These terms are governed by the law of South Africa. The courts of South Africa have jurisdiction.